Overview

During the 2020 elections, I strategically conducted primary and secondary research on the voting system in Illinois. The research can help produce an app that can be used by the state of Illinois to help register people to vote and potentially vote online.

Problem

The voting system in the United States has a history of problems with its voting system, including accessibility for people during the 2020 Covid-19 pandemic which prevented some people from showing up to the polls.

Research Methods of UX Design Research

1. Secondary Research

2. Trend Analysis

3. S.W.O.T. Analysis

4. In-Depth Interviews

5. Surveys

6. Quantitative & Qualitative Data Analysis

7. Affinity Mapping

Deliverables for Design Team

1. Digital & Print Reports for Design Team

2. Design Criteria

3. Journey Maps

4. User Personas

5. Use-Case Diagram

6. Stakeholder Map

7. S.W.O.T. Analysis Report

8. Branding Recommendations