User Experience Design
“If I can trust an app for banking, I can trust an app for voting.”
Research Participant
Overview
During the 2020 elections, I strategically conducted primary and secondary research on the voting system in Illinois. The research can help produce an app that can be used by the state of Illinois to help register people to vote and potentially vote online.
Problem
The voting system in the United States has a history of problems with its voting system, including accessibility for people during the 2020 Covid-19 pandemic which prevented some people from showing up to the polls.
Research Methods of UX Design Research
Secondary Research
Trend Analysis
S.W.O.T. Analysis
In-Depth Interviews
Surveys
Quantitative & Qualitative Data Analysis
Affinity Mapping
Deliverables for Design Team
Digital & Print Reports for Design Team
Design Criteria
Journey Maps
User Personas
Use-Case Diagram
Stakeholder Map
S.W.O.T. Analysis Report
Branding Recommendations
